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INSTITUTIONAL CLIENT TESTIMONY
"Our ambitious project contains a number of challenges that no other Quebec survey firm is currently confronted with: the administration of 12 research collection instruments to be used over a period of five years. BIP was able to meet this challenge by implementing an approach that was both human and effective, resulting in an extremely high response rate (80%) among the 2,000 mothers of families surveyed on an annual basis."
Ms. Mireille Jeté
Coordinator, Santé Québec
"The 1998 survey entitled Origine-Destination presented
a sizeable challenge in terms of reaching more than 150,000 individuals
in 60,000 households in the Montreal region. We are extremely grateful
for the speed and skill with which you so rapidly installed a call
centre specially adapted to our needs. Please allow me to express
my extreme satisfaction with your employees. Their know-how and
their ability to listen contributed to the success of the project."
Mr. Jocelyn Grondines
Project Coordinator for the AMT
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